Information Technology Service Management(ITSM)

ISO 20000 is a management system based on a systematic business risk approach, to establish, implement, operate, monitor, review, maintain, and improve information security. It is an organizational approach to information security.ISO/IEC 27001 (BS 7799) is a standard for Information Technology Service Management that focuses on an organization- ITSM.

By getting ISO 20000 Certified there is the potential for increased business in both current and new markets. In addition, there is an overall improvement in the service/product quality being offered to the client. Having a certification in place will provide a distinct advantage over other competitors and helps your ability in client acquisitions.

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